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GetDuPlan

GetDuPlan
New service availability

Check availability for the exact plan you want.

Choose the product group and exact plan, then provide the new service location and contact details. The authorised sales team will review coverage, availability and preliminary eligibility.

New connections only Exact plan selection Confirmation email after submission
Modern home with router for a new home internet application
Consumer services Home internet and personal mobile plans
Modern office for a new business connectivity application
Business services Company internet and mobile plans
01 Choose product group Select the relevant consumer or business plan group.
02 Choose exact product Select one active plan from the chosen group.
03 Enter service location Provide the emirate, area, property type and address.
04 Submit the enquiry The lead is saved and confirmation emails are sent.
Availability enquiry form

Select a plan and provide the new-service details.

The Exact Product dropdown activates after a Product Group is selected. Only active plans managed inside GetDuPlan Manager appear.

GetDuPlan
New-service enquiry

Availability check

After submission

What happens after the enquiry is received?

The lead is stored in GetDuPlan Manager before the confirmation and internal notification emails are attempted.

01
Lead reference created

The enquiry appears in GetDuPlan → Leads with the selected group and exact plan.

02
Customer confirmation sent

The customer receives the enquiry reference through email.

03
Sales notification sent

The full enquiry is sent to the internal sales recipient through SMTP.

New service categories

Consumer and business plans available for enquiry.

The Product Group and Exact Product fields load active data from GetDuPlan Manager rather than using hardcoded plan names.

Availability questions

Before submitting a new-service enquiry.

Final coverage, availability, eligibility and terms are confirmed after the selected plan and exact service location are reviewed.

The plan list depends on the Product Group. Select a group first, and the active plans belonging to that group will load automatically.

No. Submission confirms receipt of the enquiry only. Coverage, availability, eligibility and final terms are confirmed separately.

Yes. The enquiry is stored in the existing GetDuPlan Leads dashboard with its selected product group, exact plan and source.

No. GetDuPlan accepts applications for new consumer services, new business connections and new company mobile lines only.

Review the services before selecting a plan.

Consumer Plans and Business Plans provide the available service categories before you complete the availability enquiry.